Fax - FAQs FAQs Will our fax machines go away? No, they will remain in place and be fully functional until deemed unnecessary. Do the fax numbers change? No, All current fax lines will remain the same. Can you fax from our office copiers? Yes, the fax function will allow direct access to enter number and fax content. Do I need special software? No, you can fax directly using existing Outlook software. How do I send a fax? Digital documents can be attached to a standard email and then addressed to the receiver’s fax phone number. xxx-xxx-xxxx@egoldfax.com Paper documents can be faxed using one of three methods. Utilize a scanner/copier to scan the document and either convert it to a digital document or send it directly from scanners that have a built-in scan-to-email function Utilize a Multi-Function-Printer (MFP) to scan and send the document using either the scan-to-email function or a direct eGoldFax connector that is available for many major MFP manufacturers including Sharp, Kyocera, Xerox, Ricoh, Canon and Konica-Minolta. Take a photo of the document using a mobile device and attach the photo to an email. How do I receive a fax? Received faxes into to our fax numbers and are sent internally to fax@vogellaw.com. This email is monitored by the reception team and routed appropriately throughout the day. How can I make sure that the faxes that I sent were successful? You will receive email confirmation of sent faxes to confirm the transmission time, number of pages sent, recipient phone number and more.